All Systems Operational

About This Site

At Permutive, we strive to deliver you a fast, stable, and reliable service.

From here, you can monitor the current and historical status of Permutive, including any issues or incidents we may have had. If you're ever experiencing any problems with our services, you can always get in touch at support@permutive.com.

Content Delivery Network ? Operational
90 days ago
100.0 % uptime
Today
Permutive API Operational
90 days ago
99.9 % uptime
Today
Permutive Dashboard Operational
90 days ago
100.0 % uptime
Today
Permutive Analytics Operational
90 days ago
100.0 % uptime
Today
Permutive SDKs Operational
Third-Party Data API Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
API - Uptime
Fetching
API - Response Time ?
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Data Ingestion API - Uptime
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Data Ingestion API - Response time
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Dashboard - Uptime
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Permutive.com Uptime
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Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Completed - The scheduled maintenance has been completed.
Nov 8, 06:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 28, 09:51 UTC
Scheduled - The Permutive dashboard will be temporarily inactive between 06:00–07:00 UTC (02:00–03:00 East Coast US; 23:00–00:00 Nov 7th West Coast US) on November 8th, 2019 for scheduled maintenance. There will be no impact on core Permutive services: during this period, all event collection, segmentation and activation will continue to operate as usual.
Oct 28, 09:41 UTC
Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019
Resolved - This incident has now been resolved and full service restored for all customers. Our Engineering team are continuing to monitor.
Nov 1, 18:01 UTC
Update - The Permutive API is still experiencing a partial outage, as a result of a global issue with Google Cloud.
For all customers, we have created a workaround to allow the Permutive SDK to provide segmentation and client-side activation as normal; new events generated will be used in situ on respective user devices. While server-side integrations (TheTradeDesk, DV360, SalesForce Marketing Cloud, Adestra, SailThru) are not populating segments in partner platforms, we are collecting a backlog and expect to transfer all pending data when the Google cloud issue is resolved.

For some customers, a high proportion of events are not being collected server-side by the API, and will therefore be unavailable for future analytics. Cross device/cross-domain users will also not have their state synced across devices/domains in these instances. We will communicate specific details to those customers affected.

Resolution of the issue is dependent on Google's resolution of the Google Cloud outage, details of which can be found here: https://status.cloud.google.com/incident/compute/19008#19008004.

We will continue to monitor the situation, and provide updates via this status page.
Nov 1, 15:43 UTC
Investigating - The Permutive API is currently experiencing a partial outage, as a result of a global networking issue with Google Cloud.

For some customers, a high proportion of the events sent by the Permutive SDK will be lost, although targeting for returning users / cached segments will remain unaffected.
We are communicating to those customers who are impacted, and we will continue to provide updates via this status page.

Details about the Google Cloud outage can be found here: https://status.cloud.google.com/incident/compute/19008#19008004.
Nov 1, 12:26 UTC
Oct 31, 2019

No incidents reported.