Slow responses

Incident Report for Permutive

Resolved

The incident is now resolved and all services are returned to their normal state. We will share a full post-mortem within 24 hours.

Posted May 08, 2019 - 12:13 UTC

Monitoring

Our fix has propagated out to our API cluster and latencies should be returning to normal over the next few minutes.

Posted May 08, 2019 - 12:08 UTC

Identified

We've identified the root cause of the issue, which is causing some requests to be rejected from our API. Further, we've implemented a fix, and we expect resolution to happen within 10 minutes once the fix propagates out into our API cluster.

Posted May 08, 2019 - 12:04 UTC

Investigating

We've been alerted to an increase in latency being seen via our API, we're currently investigating the causes. We will update this as soon as we know more.

Posted May 08, 2019 - 11:59 UTC

This incident affected: Permutive API.