Dashboard service degredation

Incident Report for Permutive

Resolved

The issue has been resolved and all services are returning to normal.

Posted Jul 29, 2019 - 15:43 UTC

Monitoring

The upstream service provider has resolved their issue, so our dashboard is returning to normal functionality. We're currently deploying a fix to prevent this issue reoccurring.

Posted Jul 29, 2019 - 15:30 UTC

Identified

One of our downstream SaaS service providers is experiencing unexpected down-time, which caused an unexpected fault in our management service which powers our dashboard. We're implementing a fix a which should be effective in the next 10 minutes.

Posted Jul 29, 2019 - 15:27 UTC

Investigating

We've received reports that our dashboard is returning results slowly and is failing some requests. We're investigating the root cause and we will update as soon as we know more.

Posted Jul 29, 2019 - 15:18 UTC

This incident affected: Permutive Dashboard.